FAQ

Pick your game on the Games page, choose a pass length, and complete checkout through Square. You'll get a confirmation once payment goes through.

Join our Discord and open a Purchase Support ticket using the same email you checked out with. Our team verifies the order and sends over download, installation, and activation instructions.

All sales are final — we don't offer refunds once a payment is completed. If something went wrong with your order, open a Discord ticket and we'll help sort it out.

Checkout is handled through Square, so you get a familiar, secure payment flow. We don't see or store your card details.

Your checkout details are only used to verify your order in Discord — we don't share them anywhere else. Payments are processed by Square, not stored on our own servers.

Yes — our team pushes regular updates to keep products working as games patch. Join Discord for update announcements that affect your purchase.

No account is required to check out, but creating one lets you see your order history in one place. You can sign up any time from the Login page.

Log in and open your Account page — every order you've placed is listed there with the date and total.

Open a Purchase Support ticket in Discord with your checkout email if you haven't already — that's what triggers verification. We typically reply within 24 hours.

Yes — browsing, checkout, and your account all work on phones and tablets, not just desktop.